New Street Dental Care will remain open in the forthcoming lockdown to provide an essential health service as per the Government’s announcement. We will continue to run a closed door policy whereby patients can be seen by appointment only, please call reception on 01264301301 when you arrive for your appointment.
Routine dental treatment is still classed as essential treatment and traveling for any medical appointment is advised by the Government. Your oral health is important and screening for oral disease including mouth cancer is essential, routine care will continue including examination, hygiene and treatment appointments.
During the first lockdown, we as a profession spent months getting our practice COVID safe:
Face fit testing on FFP2/3 masks, enhanced PPE, sneeze screens, high-tech air filtration systems, sensitive air monitoring equipment and clinical safety protocols implemented and followed.
This has enabled us to create a safe and secure environment for you and us in which we can continue to provide dental health care for you in this third lockdown.
We realise some patients may consider themselves clinically vulnerable or clinically extremely vulnerable* and wish to postpone their care which we fully understand. Please contact reception on 01264301301 or email info@newstreetdentalcare.co.uk to reschedule appointments.
We appreciate there will be some cancellations, so if you are awaiting treatment and are available at short notice, please let reception know about your availability.
*People with the following conditions are automatically deemed clinically extremely vulnerable:
Solid organ transplant recipients
People with specific cancers:
People with cancer who are undergoing active chemotherapy
People with lung cancer who are undergoing radical radiotherapy
People with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
People having immunotherapy or other continuing antibody treatments for cancer
People having other targeted cancer treatments that can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
People who have had bone marrow or stem cell transplants in the last 6 months or who are still taking immunosuppression drugs
People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary disease (COPD)
People with rare diseases that significantly increase the risk of infections (such as severe combined immunodeficiency (SCID), homozygous sickle cell disease)
People on immunosuppression therapies sufficient to significantly increase risk of infection
Problems with your spleen, for example splenectomy (having your spleen removed)
Adults with Down’s syndrome
Adults on dialysis or with chronic kidney disease (stage 5)
Women who are pregnant with significant heart disease, congenital or acquired
Other people who have also been classed as clinically extremely vulnerable, based on clinical judgement and an assessment of their needs. GPs and hospital clinicians have been provided with guidance to support these decisions
If we feel that you are at risk of having possibly been infected with COVID-19, even if you are asymptomatic, we will respectfully request you to delay booking any appointments with us for at least two weeks.
A few things have changed for your future dental appointments and we would like to explain them to you below:
Please try and use the toilet at home before your appointment and refrain from using the toilet at the practice if at all possible. We do understand however, in the case of an emergency this is not always possible.
All steps will be confirmed via text, email and explained on the telephone as well as explained to you on arrival to make sure you understand what is required.
Do let us know if you are concerned or if you are confused with our new system. We ask for you to please be patient with our team throughout these challenging times and we thank you from the bottom of our hearts for your continued support and understanding.
Please remember, If you are an existing or new patient and require an appointment or simply need help or advice, please contact the practice on 01264301301.
Stay safe,
Thank you for your continued support and understanding in these difficult times and we look forward to seeing you through our PPE!
Julian and the team.
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We are here to cater to all of your dental needs, no matter your age! We want you to have the best dental experience possible and we are here to give that to you.
We understand choosing a dental team is an intensely personal and important part of modern life for you. Our family run practice with a team of exceptional staff will take care of your dentistry, by working with you in understanding how to look after your teeth and being able to offer the right advice and guidance to ensure your teeth are given the best protection possible.
For exceptional service and dentistry to make you smile, we pride ourselves on being different and caring! At New Street Dental Care, we can provide you with routine preventative dental care as well as cosmetic treatments to enhance your teeth or add some gleam to your smile. Just ask us as we want to help you with any questions or concerns you may have. We promise you there is no need to feel embarrassed and we will never make you feel uncomfortable.
Come in and give us a try!
Over 1000 people from Andover and further afield trust us, why not trust us too?
Our enhanced Covid-19 protection fee is something we are charging as a separate charge. Should the need for the extra PPE no longer be essential, we can then easily remove this extra cost, which we would rather do than increase the prices of all our services due to this new legislation.
We are charging £7.50 (per appointment) in addition to your treatment to cover the extra PPE. This fee covers products for staff whom previously to the pandemic, did not wear it and your nurses and clinicians who are now wearing more than they once did, to keep us all safe. It also includes hand sanitizers, card reader protection film and additional time for essential Covid-19 screening telephone calls and paperwork etc and sadly the additional cost of disposal.
Unfortunately, and more worryingly, our environment is again suffering due to the extra strain from its manufacture and waste.
We have also invested in sneeze screens, high-tech air filtration systems and sensitive air monitoring equipment, which is not included in the PPE fees.
We hope you will appreciate that we need all these elements in place to ensure you and our staff are safe, so we can continue to provide your dental care and help stop the spread of this horrible virus.
We thank you for your understanding at this time.
Some of the procedures and technology in place to protect you and us.
